DISPUTES ASSESSMENT AND RESOLUTION PROCEDURES

WHO WE ARE:

The New Zealand Pool Industry Association is a group of swimming pool industry associates
and pool professionals with OVER FIVE decades of experience
in building swimming pools in New Zealand

 

STAGE ONE:
WE CAN OFFER UP TO ONE HOUR OF TELEPHONE DISCUSSION REGARDING YOUR DISPUTE

NO ON-SITE INSPECTIONS OR ADVICE WILL BE UNDERTAKEN WITHOUT STAGE THREE (BELOW) BEING COMPLETED
THEN THE AVAILABLILTY OF CHARGEABLE MEDIATION AND - HOPEFULLY - SOLUTIONS
WITHOUT RESORTING TO EXPENSIVE LEGAL ACTION

HOWEVER, IF COMPROMISE CANNOT BE REACHED AND LEGAL ACTION DOES EVENTUATE,
AN UNBIASED REPORT FROM US - THE INDUSTRY TRADE ASSOCIATION -
COULD ASSIST YOUR RESPONDENT'S UNDERSTANDING OF THE SITUATION

IF YOU HAVE A DISPUTE WITH YOUR BUILDER/CUSTOMER AND NEED OUR FREE ADVICE

STAGE TWO

PLEASE BE AWARE THAT OUR UNBIASED REPORT MAY - OR MAY NOT - BENEFIT YOUR POSITION

iF YOU WANT TO INITIATE A FORMAL DISPUTE BETWEEN YOURSELF AND THE RESPONDENT

 

STAGE THREE

A deposit of $750.00 is required to initiate the procedure.
Clicking the TAB above is a PDF file which contains details of potential costs to you..

PLEASE FOLLOW THE PROCESS